Refund and Returns Policy
Refund & Returns Policy
At blyxstore.shop, we want you to shop with confidence.
If you are not completely satisfied with your purchase, we’re here to help.
Returns
We accept returns within 14 days of delivery for eligible items.
To qualify for a return:
- Items must be unused and in original condition
- Products must be returned in original packaging
- Proof of purchase is required
Please note that some clearance, hygiene or food-related products may not be eligible for return.
Damaged or Incorrect Items
If your order arrives damaged, defective or incorrect, please contact us within 48 hours of delivery.
Email: support@flashbasket.shop
Please include:
- Your order number
- Photos of the item
- A brief description of the issue
Our support team will review and resolve the issue as quickly as possible.
Refunds
Once your return is received and inspected, we will notify you regarding approval of your refund.
Approved refunds will be processed back to your original payment method within 5–10 business days.
Shipping costs are non-refundable unless the item is faulty or incorrect.
Exchanges
We currently do not offer direct exchanges.
If you would like a different item, please place a new order after your return is approved.
Order Cancellations
Orders may only be cancelled before dispatch.
Once an order has been shipped, it cannot be cancelled.
Need Help?
If you have any questions regarding returns or refunds, please contact our support team:
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